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Jerimia Kassak
Portage, MI 49024 PH# 269-377-9423
jkassak@kassakconsulting.com
Objective
To continue my computer training and work experience, to add
value to my place of employment.
Education
Virtual
University Online
Oct. 2004 – Dec. 2005
- Windows XP: Installation & Administration
Kalamazoo Valley Community College
Kalamazoo, MI Jan. 2003 - Present
- XHTML
- JavaScript
- Visual Basic
- Advanced Internet Topics
- UNIX/Linux
Productivity Point
Int'l Mishawaka,
IN March 2001 - Oct, 2001
- MCSE 2000 Four Core Training
- Supporting a Microsoft Windows NT 4.0 Server Network
Training
- Network & A Training
Terra Community
College
Freemont, OH Aug.
1992-1994
- Assoc. Nuclear Power, Science Major
Certifications
Small Business Server 2003 Windows 2000 MCSA ID# 2651764 Network & A ID #COMP 10488621 www.microsoft.com/learning/mcp/transcripts access code:
12345678
Work Experience
Kellogg
Company
Battle Creek,
MI Oct.
2006 - Present
Associate Technical Analyst
- SMS Administration
- Provide third-level support for 1900 plus users
- Package software for SMS deployment via winbatch
Ajilon Southfield,
MI May
2003 - Oct. 2006
Desktop Support Technician
- Provide break/fix service on various desktops and laptops
- On going lease replacement of over 1000 laptops and desktops
- Provide second-level support for 1900 users
- Help remote server team troubleshoot local servers
- Troubleshoot and repair HP Printers
- Troubleshoot and fix software issues during lease
replacement including SAP, MS Office 2000/2003, Various Handhelds, and
Lotus Notes
Analyst
International
Grand Rapids, MI April 2003 –
May 2003
Consultant
- Load Windows 2000 on to PCs using RIS for upgrading old
systems
- Install software onto PCs using Prism Deploy
Tek
Systems
Grand Rapids, MI June 2002 –
April 2003 Windows 2000 Software Packager
- Packaged software for a Windows 2000 rollout, using Marimba
- Performed Microsoft Exchange migration from Notes
- Performed Microsoft Windows 2000 rollout
Sarcom
Technologies Grand
Rapids, MI Oct. 2001 - May
2002
Computer Technician
- Upgrade laptop and desktop computers from Windows 95 or NT
to Windows 2000
- Provide break/fix service on various desktops and laptops
- Troubleshoot and fix software issues during Windows 2000
migration including Raven Remote, Palm Desktop, Intellisync, Outlook and
CIA
Cook Nuclear Power
Plant
Bridgman,
MI June
1994 - June 2000
Auxiliary Equipment Operator
- Maintain equipment and systems for the safe and effective
production of electricity
- Update operational procedures while performing an activity
to keep up with improvements in the plant or to correct problems with the
functionality of the procedure
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